Effective Date: 01/03/2025
Owner: Kwik
Contact: infokwickapp@gmail.com
Phone: +44 7305348384
This Privacy Policy (“Policy”) outlines how the Kwick App, collects, uses, discloses, and protects personal and non-personal information obtained through your use of the Kwick mobile application and its affiliated services.
By accessing or using our services, you consent to this Policy and acknowledge that you have read, understood, and agreed to its terms.
⚠️ Disclaimer: This Policy does not constitute a contract and may be updated at any time without prior notice.
This Policy applies to all users (end-customers, merchants, delivery partners) using the Kwick app, website, or related services.
We may collect the following:
Full name, phone number, email
Government-issued ID, where required
Residential/delivery address
Order history and preferences
Payment details (limited to what is shared by payment gateways)
IP address, browser type, device ID, OS
App version, crash reports
GPS/geolocation (via Google Maps API)
Cookies, session tracking, clickstream data
Uploaded prescriptions
Medication preferences
This data is treated with extra confidentiality and not sold or shared externally unless legally required.
Data from payment providers (e.g., Orange Money, Akiba, Access Bank)
Google Maps API data
Analytics platforms like Firebase or Meta Pixel
We process your data based on:
Contractual necessity (e.g., delivering your order)
Legal obligation (e.g., fraud prevention, tax reporting)
Legitimate interests (e.g., improving services)
User consent (e.g., marketing communications)
We use your information to:
Register and manage your account
Process transactions and deliveries
Communicate order status and support
Verify user identity and prevent fraudulent activity
Personalize your app experience
Analyze and improve platform performance
Comply with legal requirements
⚠️ No Guarantee: While we strive to secure your information, no system can be guaranteed 100% secure. You use our service at your own risk.
We may share your data:
With delivery agents, for order fulfillment
With merchants, to prepare your order
With third-party processors (payment gateways, analytics tools)
With regulators or legal entities upon valid request
In case of mergers, sales, or company restructuring
⚠️ No Liability Clause: We are not liable for data misuse by third-party partners unless caused directly by gross negligence or willful misconduct from our side.
Some service providers may process or store your data outside Guinea. We ensure these partners comply with strong data protection practices, but we do not guarantee that such jurisdictions have equivalent legal safeguards.
We retain your personal data:
As long as your account is active
For 12 months after account deletion (unless legally required longer)
In anonymized form for historical or analytical use
You may exercise the following rights:
Access your personal data
Request correction of inaccurate information
Delete your data (subject to retention obligations)
Withdraw consent for optional processing
⚠️ Limitation of Rights: We may deny requests if:
They compromise the rights of others
They violate legal obligations
They are excessive or unreasonable
We use cookies and third-party tools to:
Maintain sessions
Analyze traffic and app performance
Provide relevant content and ads
You may disable cookies in your browser or phone settings, but this may limit your use of the service.
Our services are intended for individuals 18 years and older. If we discover that data from a minor has been collected without consent, it will be permanently deleted.
We integrate with:
Google Maps API for address validation and delivery tracking
Orange Money, Akiba, Access Bank for payment processing
Firebase, Facebook Pixel, and similar tools for analytics
We do not control how these third parties collect or use your data. Their terms apply independently.
⚠️ Indemnification Clause: You agree to hold us harmless from any loss or liability arising from use of third-party services integrated into our app.
We use a combination of:
TLS/SSL encryption
Role-based access controls
Routine security audits
Secure cloud storage protocols
However, no digital transmission or storage is guaranteed secure.
To the fullest extent permitted by law, Corsica Immigration SARL shall not be liable for:
Loss or theft of data due to force majeure, hacking, or user negligence
Unauthorized access resulting from your device or credentials
Data misuse by third-party platforms linked within our app
Any incidental, consequential, or indirect damages
We may update this Policy periodically. You are responsible for reviewing the most current version. Continued use of the app after changes constitutes your acceptance.
